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At Pixel Junkie, we take pride in and thoroughly clean and test all of our inventory. This means scratched discs are buffed/resurfaced, cases are cleaned and sanitized, and consoles are cleaned, reset, and even completely refurbished if we deem it necessary. All items in our inventory are to be considered in "good" working condition if pre-owned. The item may include minor cosmetic flaws, light scratches, etc..
However, If for any reason an item purchased is found to be defective, it may be exchanged for a replacement (identical item) if we are notified of the defect within 7 days of you receiving the product. If an identical item is not available, then store credit will be issued. We do not offer refunds, but we will absolutely be here to help you resolve any issues!
If you are a collector and would like photos of an item before purchase, please feel free to reach out to us and we'll be happy to send photos and make special accommodations to make sure you get the copy you want!